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The Hague Utilities - Service Numbers

Problems with your telephone, water or electricity or gas? See this page of contact numbers for fault reporting and customer service in The Hague, Rotterdam, Middelburg, Maastricht, Breda and surrounding areas.
Electricity & Gas: national 24-hour emergency number Tel: 0800 9009
Electricity, Gas & Water: national emergency number Tel: 0800 1975
Telephone (KPN): 24-hour emergency number Tel: 0800 0407
Customer Service Contacts
Company Service Contact
Delta NV
 Customer Service 
Open: Monday to Friday 08:00-20:00 and Saturday 09:00-13:00		 Tel: 0800 5150
Website
Delta NV (Water) 24 hour emergency  Tel: 0800 5160
NRE Energie
 		Customer Service 
Open: Monday to Friday from 08:00-17:30		 Tel: 040 238 3810
Website
Eneco Energie
 		Customer Service
Monday to Friday 08:00-18:00		 Tel: 0900 0201
Website
Essent Retail Energie B.V.
 Customer Service  
Open: Monday to Friday 08:00-20:00, Saturday 09:00-13:00		 Tel: 0800 0330
Website
Eneco
 Customer Service
Monday to Friday 08:00-18:00		 Tel: 0900 0201
Website
Unie van Waterschappen (Union of Waterboards) Website: select "mijn waterschnappen" for interactive map Tel: 070 351 9751
Website

KPN (Telephone)

 Customer Service 08:00-22:00
24 hour stolen mobile 		Tel: 0900 0244
Tel: 0800 0106
Website
Rubbish Removal & Recycling

The Hague has a comprehensive rubbish separation, recycling and removal system affecting household waste, paper, glass, garden cuttings and rubble as well as clothing an shoes and oversize waste. The programme must be closely followed by residents:

  • For full details (in English) on waste management: Click here

Questions and problems

The Municipal Contact Centre (Gemeentelijk ContactCentrum, gCC) is available to answer questions and attend to complaints or reports of problems.

  • gCC
    At    : The Hague City Hall, Atrium
    Open: Monday to Friday 09:00-16:00; Thursday 09:00-20:00
    Tel: 14 070 (phonelines open Monday to Friday 08:00-20:00)
    Tel from outside the Netherlands: +31 70 353 3000
    Website
Useful Words
  • Emergency (Storing) 
  • Emergencies (Storingen) 
  • Emergency number (Storingsnummer)

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